- Published on Tuesday, 07 February 2017 04:35
The Mines and Geosciences Bureau (MGB) Region XII is now an ISO 9001:2015 Quality Management System on all of its processes covering Geoscience, Mine Management, Mine Safety Environment and Social Development and Finance and Administrative Divisions. AJA Registrars, a certifying body issued the certificate and registered the office on QMS ISO 9001:2015 on January 30, 2017.
As an ISO, MGB XII aimed at compliance on all legal requirements, continuous improvement on all the system and provide consistent and good quality services for the satisfaction of customers.
Regional Director Constancio A. Paye, Jr. always emphasized that when service quality is improved, customers tend to be more satisfied, resulting in fewer complaints, favorable customer comments, customer satisfaction and better organization image.
MGB XII is the first regional office of the MGB to be ISO 9001:2015 certified and next to Central Office ISO 9001:2008.