Citizen Charter

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MISSION

The MGB, as steward of the country's mineral resources, is committed to the promotion of sustainable mineral resources development, aware of its contribution to national economic growth and countryside community development. It fully recognizes that the development of a responsive policy framework in partnership with stakeholders to govern mineral exploration, mining and investment decisions and an effective institutional structure, are fundamental requisites for the sustainable utilization of the country's mineral resources. It is adherent to the promotion of geological studies as an integral element of socioeconomic development, environmental protection and human safety. Yet, it is sensitive to the known environmental impacts of mining and the need for restoration and rehabilitation of mining affected areas and the development and adoption of environmental and geoscientific technologies.

VISION

MGB envisions a minerals industry that is not only prosperous but also socially, economically and environmentally sustainable, with broad community and political support while positively and progressively assisting in government’s program on poverty alleviation and contributing to the general economic well being of the nation.MGB also aims to be the leading geoscience and georesources Bureau serving the public and nation with scientific reliability.

 

PERFORMANCE PLEDGE

We, the Men and Women of the Mines and Geosciences Bureau,

do hereby pledge and commit to serve you, our clients and

stakeholders, according to our service standards,

guided by the principles of –

M utual accountability, integrity and professionalism;

G enuine customer service; and

B est performance possible.

 

 

FEEDBACK AND REDRESS MECHANISMS

Please let us know how we have served you by doing any of the following:

                 Accomplish and submit the Feedback Form at the  Public Assistance and Complaints Desk.  

         mail Send your feedback through e-mail  ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it. ) or  write us at Mines and Geosciences Bureau,

Regional Office No. 12,Luche Bldg., Gensan Drive cor Zulueta Sts, Koronadal City.

               Talk to the OFFICER OF THE DAY. If you are not satisfied with our service, your written/verbal complaints shall

immediately be attended to by the Officer of the Day at the Public Assistance and Complaints Desk.

THANK YOU for helping us continuously improve our services.

MANAGEMENT

 

MGB 12 FRONTLINE SERVICES

 

MINE MANAGEMENT DIVISION (MMD)

GEOSCIENCES SERVICES DIVISION (GSD)

VISAYAN VERSION (GSD)

MINE ENVIRONMENT SAFETY DIVISION (MESD)

Service Excellence through Continues System Innovation Monitoring and Evaluation

FEEDBACK FORM